The Firewinder Company Limited
any information that you give The Firewinder Company when you use this
The Firewinder Company is committed to ensuring that your privacy is
protected. Should we ask you to provide certain information by which you can
be identified when using this website, then you can be assured that it will
only be used in accordance with this privacy statement.
The Firewinder Company may change this policy from time to time by updating
this page. You should check this page from time to time to ensure that you
are happy with any changes. This policy is effective from 12th February
What we collect
We may collect the following information:
• Your name
• Contact information including email address
• Demographic information such as postcode, preferences and
• Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a
better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products,
special offers or other information which we think you may find interesting
using the email address which you have provided.
• From time to time, we may also use your information to contact you
for market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customise the website according to your
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
A cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This
helps us analyse data about webpage traffic and improve our website in order
to tailor it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us
to monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other
than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of
Links to other websites
Our website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you
provide whilst visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third
parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee will be payable. If you
would like a copy of the information held on you please write to us at The
Firewinder Company, The Old Library, 44 High Street, Malmesbury, SN16 9AT.
If you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible, at the above
address. We will promptly correct any information found to be incorrect.